Frequent travellers know very well that it's not always easy to be reached, even with the help of the latest wireless technology.

The world today is moving at a speed that does not allow a company process to stop just because the manager in charge is not available.

For this reason, it's mandatory to empower all people and enable them to be decision makers, even in unusual or difficult situations.

Every enterprise walks its own path in this direction. We chose to write on one of our interior walls the basic principles that inspire any decision making within the company. Everybody here knows very well that the Inspiration Wall is the first place to get an answer to any question.

Here are our principles:

EXCELLENCE. ALWAYS

The most important thing: mediocrity cannot exist, any action has to be completed to perfection, without compromise. No effort must be spared to reach excellence. We only accept a work perfectly done in every aspect, anything else has to be forgotten.

WORK FOR CUSTOMERS’ SUCCESS

The success of our customers is the only reason for our company to exist: if we don't help towards this, we're completely useless. Each action has to be directed exclusively to the success of our customers, any corporate position has a meaning only with this scope: our success is having brought our customers to success.

NEVER GIVE UP

Life today is more and more complex, stressful and difficult: holding on can be extremely hard in several situations. But only a strong determination towards gaining results can grant the success of our customers and our excellence: we can't give up!

VALUE TALENTS AND INNOVATION

Innovate or die: this is the tough law of today's industry. True innovation is only possible with a team of talented people getting on well with each other and who dare to try, considering mistakes an unfortunate necessary step towards success, a team constantly searching for solutions to improve our customers'life.

AIM FOR A BETTER WORLD

We have a single planet Earth that was entrusted to us and that we have to pass on to future generations: let's give our small contribution to make it better, let's forget what other people should do and do our part, let's respect the environment, avoid pollution, let's work hard to grant better working conditions within the company and for our customers.

This is our spirit and our mission. We did our best with this book to pass as much information and technology as possible and I hope it will be a precious working tool as well as pleasant and useful reading.

Giovanni Pisi